Products
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Proactive Account Management
Course • 2 lessonsMaster proactive strategies to enhance client relationships, boost satisfaction, and drive growth. Equip yourself with skills to anticipate needs and exceed expectations.
Free
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Handling Client Pushbacks & Complaints
Course • 3 lessonsLearn how to deal with client complaints professionally and see examples and tips of how we can push back with clients.
Free
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Overcoming Barriers in Client Communication
Course • 2 lessonsLearn how you can overcome different communication barriers, including knowledge gap, language, industry jargon, technology & over-communication.
Free
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How to Influence Client Approval
Course • 2 lessonsLearn tips on how you can encourage client collaboration and shorten the sign-off process from clients.
Free
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Managing Client Expectations
Course • 2 lessonsLearn why setting client expectations is crucial and tips for how you can manage expectations from day one.
Free
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How to Handle Client Conflict
Course • 2 lessonsLearn about different client relationships, ways to reduce conflict, and how to handle conflict if it arises.
Free